A. Conflict Resolution and Prevention

1. General Information:

• Target Group: Buyers Compliance Team
• Duration: 2 - 4 days
• Number of participants: up to 10
• Venue and methodology: Interactive workshop away from office environment
• Language: English

2.  Objective:

The auditors will understand:

• The concept of conflict
• Role of auditors during the conflict
• Skill transfer on situation perception and self guidance

3. Deliverables:

• Analyze and keep orientation to manage conflictive situations
• Individual feedback by trainers to participants
• Workshop Documentation